Job Title: Telecaller Executive – Home Loan

Job Summary:

Connect with potential customers to promote home loan products, assist with inquiries, and guide them through the application process. Support business growth by generating leads and providing excellent customer service.

Key Responsibilities:

1. Make outbound calls to potential customers for home loan inquiries and lead generation.
2. Explain home loan features, eligibility criteria, interest rates, and documentation requirements.
3. Handle inbound customer queries and resolve concerns promptly.
4. Collect and update customer information in the CRM system.
5. Coordinate with the sales and documentation team for smooth loan processing.
6. Achieve targets for calls, leads, and conversions.

Skills Required:

1. Clear and confident communication skills.
2. Understanding of home loan products and related processes.
3. Ability to build rapport and handle objections.
4. Good listening and problem-solving skills.
5. Basic computer knowledge and data entry skills.

Experience:

Fresher or 0–2 years in telecalling, preferably in loans, banking, or finance sectors.