We are looking for a motivated and organized Back Office Cum Telecaller to handle administrative tasks, customer communication, and calling activities. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to manage daily office operations efficiently.

Key Responsibilities:

1. Make outbound calls to customers, clients, and leads for follow-ups.
2. Handle incoming calls and respond to customer queries professionally.
3. Maintain and update customer records, databases, and Excel sheets.
4. Perform back-office administrative tasks, documentation, and data entry.
5. Follow up with customers regarding inquiries, services, and pending requirements.
6. Coordinate with internal teams for smooth daily operations.
7. Prepare daily call reports and maintain accurate records.
8. Ensure timely follow-ups and achieve assigned calling targets.

Required Skills:

1. Good verbal communication skills.
2. Basic knowledge of MS Excel, MS Word, and email.
3. Good telephone etiquette and interpersonal skills.
4. Ability to manage multiple tasks and maintain records accurately.
5. Fresher and experienced candidates can apply.